FAQs

• The process is governed by the Petroleum Act of 2019. Interested companies must engage with the Upstream Directorate as guided by the State Department for Petroleum Upstream guidelines.

Imports are managed through an Open Tender System (OTS) where licensed Oil Marketing Companies (OMCs) participate in biddings to import consolidated cargo destined for both local consumption and regional transit.

• Applications for petroleum and gas licenses are handled online. You can apply by registering a profile on the EPRA Licensing Portal.
  
  

• If you suspect fuel adulteration at a station or in your vehicle, contact EPRA immediately to dispatch inspectors. You can call the emergency lines at 0709336000 or 0202847000, or email info@epra.go.ke.

• Under the Petroleum Act, motor fuels meant for export or duty-free institutions are marked to prevent illegal dumping into the domestic market and to avoid fuel adulteration.